Privacy Policy

1. Information We Collect

When you use our website or request our services, we may collect the following information:

• Contact information (name, email address, phone number)
• Service address and zip code
• Information about your garage door service needs
• Appointment preferences (date, time)
• Messages or communications you send us

2. How We Use Your Information

We use the information we collect to:

• Provide and schedule garage door repair and installation services
• Communicate with you about your service appointments
• Send confirmation emails and reminders
• Respond to your inquiries and provide customer support
• Improve our website and services

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, such as email service providers and scheduling tools. These parties are obligated to keep your information confidential.

4. SMS / Mobile Messaging

When you opt in to receive SMS text messages from Garage Cowboy LLC, we collect your mobile phone number and your consent to be contacted. We use this information solely to send the messages you have requested: appointment reminders and confirmations, service updates, customer care messages, and, where you have agreed, promotional offers and discounts.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your mobile opt-in information or SMS consent with any third party. Information may be shared only with the service providers that help us operate our messaging program (for example, our SMS platform provider), and only as needed to deliver the service.

Message frequency may vary, and message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. For questions about how we handle your information, contact us at deno@garagecowboy.com or (817) 256-0122.

5. Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience. We use Google Analytics to understand how visitors interact with our website. This helps us improve our services and user experience. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.